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News & Blog

Weighing Cybersecurity Risk Factors in Life & Healthcare


Data breaches and other forms of modern, large-scale cybernetics have been making headlines for more than a decade, but more recently, organizations s...

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How to Leverage Consumer Analytics in the Retail Industry

Retail & Distribution

As the retail industry becomes increasingly digital, consumers are more aware and connected than ever before. To meet this challenge and advance the c...

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How Big Box Retailers Can Create a World-Class Experience in Retail


Many business people do not understand the saying that “good news travels fast and bad news travels fast.” In today’s digital and mo...

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Overcoming Healthcare’s Challenges in Design Thinking


In a recent posting we discussed “journey mapping” as a tool for improving customer experiences in the healthcare sector. This week, we share thoughts...

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Construction Completes on Birmingham’s Tallest New Build Residential Building


This week marked the topping out of one of the tallest residential buildings in Birmingham city centre. The 22 storey building has been funded by real...

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3 Ways Financial Institutions Can Optimize Their Customer Experience


Design thinking is making positive waves across industries and is enabling companies to rethink and rebuild the way they do business. The same is true...

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Orkin Establishes Seventeen New International Franchises


Global Inc., a global services company (NYSE: GLO), announced today that the company, through its wholly-owned subsidiary, Orkin, expanded its presenc...

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Family Helping Family in The Wake of Hurricanes Harvey and Irma

Travel & Hospitality

“I know what it’s like to be in that situation. I was once homeless,” said Genevieve Davis, having seen news reports of Hurricane Harvey’s devastation...

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